Shipping policy

United States shipping

Pat Cooks currently ships within the United States only.

Shipping rates

Orders of $50 or more ship free within the contiguous United States. For orders under $50, shipping rates are calculated at checkout using current carrier rates.

Orders shipping to Alaska or Hawaii are not eligible for free shipping and may have additional carrier charges. The available rate will be shown at checkout.

Processing and delivery estimates

Orders are typically processed within 1–2 business days. During high-volume periods, processing may take up to 48 hours. We do not process orders on Saturdays, Sundays, or holidays.

Standard delivery is generally expected within 2–10 business days after processing. Carrier delivery dates are estimates and are not guaranteed.

Tracking

You will receive a shipping confirmation email with tracking information when your order leaves our warehouse.

Pre-orders

Estimated shipping dates for pre-order items are displayed on the applicable product page. If an order contains both in-stock and pre-order products, the in-stock products may ship first and the pre-order products will ship when available.

Delivery issues

If your tracking has not updated, your package appears lost in transit, or your order arrives damaged, email pat@patcooks.com with your order number. Carrier delays can happen, but we are a small business and will do our best to help.

Customers are responsible for entering a complete and accurate delivery address. Pat Cooks is not responsible for packages lost or stolen after the carrier confirms delivery, but please contact us and we will help however we can.

Are the silicone spatulas non-toxic?

Yes! Our silicone spatulas are made from food-safe, FDA-approved materials. They’re free from BPA, BPS, and phthalates, so you can cook with confidence.

Are wooden spatulas safe for nonstick pans?

Yes! Both the wood and silicone spatulas are gentle on non-stick surfaces and won’t scratch or damage the coating. In fact, silicone and wooden utensils are recommended for non-stick cookware because they’re soft and protective compared to metal tools.

How do I clean my wooden spatula?

Hand-wash, dry, and oil—three simple steps:

Quick hand-wash Rinse the spatula under warm water, add a drop of mild dish soap, and scrub with a soft sponge or dishcloth. Skip abrasive scrubbers—they rough up the grain.

Towel-dry right away Wood soaks up water if it sits wet. Pat the spatula completely dry, then let it finish air-drying upright or on a rack (never flat on a damp counter).

Oil occasionally When the surface looks dull or feels “thirsty,” rub in a thin coat of food-grade mineral oil or a beeswax-based board cream. Wipe off excess and let it cure overnight. This step seals the pores, helps repel stains, and keeps the wood from cracking.

What to avoid

Dishwashers & soaking: Prolonged heat and moisture can warp or split wood. Harsh detergents or bleach: They strip the natural oils and leave the wood brittle.
Resting on a hot pan’s rim: Direct, sustained heat can scorch or warp the handle.

Follow these basics and your wooden spatula will stay smooth, sanitary, and ready for years of sautéing.

Will the wood spatulas absorb flavors or smells?

Not Pat the Spatula's style! Pat's eco-friendly beechwood body has a tight grain that helps keep funky odors and flavors from sticking around. So go ahead—whip up garlicky pastas, spicy stir-fries, or sweet caramel. I’ll stay fresh and ready for whatever’s next. Just give me a good hand wash and let me dry out between adventures.

If you do notice a scent

1. Lemon-salt scrub – Cut a lemon, sprinkle coarse salt on the spatula, and rub. The mild acid + abrasion lifts any surface oils.

2. Rinse & dry – Wash with warm water, mild soap, towel-dry thoroughly, and stand it upright to finish air-drying.

3. Refresh with oil – When dry, wipe on a thin coat of food-grade mineral oil. This resets the odor barrier and keeps the wood from drying out. Do this occasionally (or after especially pungent dishes), and your spatula will stay smell-free for years of everyday cooking.

Can I use it for hot foods?

Yes—Pat can handle the heat. Silicone is heat-resistant up to 450°F, and wood stays naturally cool, so both are ready for whatever’s happening on your stovetop.

How long will the spatula last?

These are built to last—not replace. With proper care, both the wood and silicone spatulas can hold up for years of everyday cooking. The high-quality materials are designed to resist warping, cracking, and wear, so you’re not constantly swapping them out like cheaper alternatives.