Hi Kathy! Thank you for your review. I am sorry to hear it chipped when you dropped it. Would you be able to send a photo of the chip to pat@patcooks.com? This is helpful for research on my end.
The recommended washing is to extend the life of the utensils. I use mine daily and wash them in the dishwasher and dry them in the dishwasher. I have not had any issues with their color or chipping etc. I hope that helps. I have not dropped any of mine so I can't speak to if that would cause it to chip, but I have been using them daily over the past year and have not had any issues with color or chips.
Thanks again for your review and I hope you enjoy your flatware set!